Use the details provided below or fill out the form below to get in touch with our team. 

General Enquiries: 0800 278 224

Email: care@aquacooler.com

Open Hours: 8am - 5pm, Monday - Friday (AEST)

Please fill out the contact form below with your details to log a job with our help desk. We will respond during business hours in order of priority.

If your problem is urgent and related to a water leak, we recommend first and foremost you isolate the water supply leading to the water cooler. If you require the assistance of a licensed plumber to achieve this, please contact your preferred local plumber for assistance. Make sure to log your issue with us using the form below too.

If your problem is urgent and related to another issue such as not cooling, or any other electrical problem, we recommend you immediately switch off the power to the unit. If you require the assistance of a licensed electrician to achieve this, please contact your preferred local electrician for assistance. Make sure to log your issue with us using the form below too.

Please note we are an online store only and do not have a physical shop at this time.

In-person appointments must be made through our office before attending our office/warehouse. There are no payment facilities at our warehouse and all orders must be placed online.

Office: C/- RSM New Zealand - 17c Corinthian Drive, Albany AUCKLAND 0632 NEW ZEALAND

Warehouse: 7 Allens Road, East Tamaki AUCKLAND 2013 NEW ZEALAND